VoiceXML and allow Unified CVP components to work seamlessly on any supported These classes act as an abstraction layer to

Hotevents), Unified CVP provides another set of Java API classes called the That need to produce VoiceXML (primarily configurable voice elements and For those components, the API additionally requires methods that define Two components, custom configurableĮlements and Say It Smart plugins, require integration with Builder for Call It is this execution method that receives as a parameter a classīelonging to the Session API to provide the component access to environment That component it is where VXML Server leaves its context and enters theĬomponent’s. Method VXML Server uses to access the component. Organized into a hierarchy where the classes for each component add uniqueĬapabilities to the common base with regards to what data is available to itĬomponent, the design requires the component to implement a single execution Obtain and change environment information are referred to as the Session API.Īll components receive an instance of one of the classes to act as the conduitīetween the component and VXML Server. Similarly, the class used to obtainĮnvironment information differs for each component, though each of those Each component implements or extends a different class, though Implemented or extended to build a custom component and a set of classes usedīy those components to obtain information on the environment in which the call The Unified CVP Java API: a set of Java interfaces and classes that are Unified CVP Components with Different APIs The table below lists each component, which API can be used toĬonstruct it, and whether that component must integrate with Call Studio. XML API is used to construct only those components that need to integrate with The requirement for integrating with Call Studio must be through Java, so the Like Tomcat are sufficient to interface with VXML Server using the XML APIs. Languages such as Perl or ASP in conjunction with a web server Programming language with the ability to create and parse XML and handle HTTPĬonnections. Many components can be built withĪn equivalent API called the XML API. Require integration with Unified CVP Studio. It is also the only way to build the components that The Java API is also the most comprehensive all components can beĬonstructed using it. Java API, which is the most efficient way to interface with Unified CVP Is primarily used to create components for integration with VXML Server. Mechanisms for custom components to integrate with Call Studio, though the API Or complex tasks such as creating a custom voice element. The API is used for simple tasks such as getting the ANI of the call Design has three goals: to be simple to use, to provide all the information aĭeveloper may need, and to allow the use of as many programming languages as

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